Switched to G Suite for Business But Now I’m Not Receiving My Website’s Contact Form Submissions
So, I recently switched my partner’s and my business email accounts to G Suite and discovered that website contact form submissions were not reaching the designated inbox, even though I was able to send and receive other emails to our new G Suite accounts with no problem. After verifying everything was good on the backend of our websites, I searched and had a tough time finding anything that was able to solve the problem, but after some digging into the G Suite admin console, I was able to discover and fix the problem myself. If you’ve recently switched to G Suite, no longer receiving your website’s contact submission forms, and have tested other methods with no luck, you may need to change your spam settings in G Suite. Here’s how…
- Sign into your G Suite account thru Google’s general sign-in button, or via your G Suite admin console at admin.google.com.
- Click on the
GoolgeApps icon ,select Groups, then click My groups.
- Click Manage under the affected email (group) account.
- In the left-hand side navigation pane, click Settings and then Moderation.
- In the Spam messages
dropdownmenu, select the option Skip the moderation queue and post to the group, then click Save near the top of the screen.
- Complete and submit a test form submission from your website and check your G Suite mail to verify the test form submission was delivered to your inbox.
I hope this short guide was helpful in receiving website contact form submissions to your new G Suite email.
This article originally appeared on my personal site, shawntiamiddleton.info.
Looking for a simple, affordable logo maker? Here’s who I used to design my logo.
Divi is the ultimate WordPress theme for premade and fully customizable websites. Try it out today!
G Suite is a cloud-based office solution to start and grow your business. Access all of your business communication and files from anywhere!